Freespee

Product Update: Pipeline Deals CRM (PLD) plugin now available to help marketers understand the full customer journey

We’re adding Pipeline Deals CRM (PLD) plugin to help marketers get full understanding of the customer journey and for sales representatives to quickly asses the origin and engagement of website visitors that are calling the business, while they are talking to the customer.
This spring we started to add new powerful plugins to supercharge our marketers’ dashboards with data. From Marin Software to Appnexus and the Adobe Marketing Cloud, our customers’ dashboards are now enriched with Freespee data that helps them make better informed decisions.

For marketers, using the right tool to support customer retention is equally important to getting granular data about the events that lead to the sale itself. Hence, it’s logical that a link between the two processes is essential. User journey data is an integral piece of data to have at hand during the sales process, in order to better understand the customer and be able to close a deal.
By activating the Pipeline Deals plugin, our customers can now get call data integrated into their customer card, meaning that for every lead, they will now have detailed overview of the user’s customer journey directly in PLD.
Installing the Pipeline Deals plugin is very simple – visit our article on Freespee Support